That is extremely frustrating as that is not what we were sold.

So, MaaS360 is unreliable at best and will not accurately report a device's wiped status. Seriously? What good is that? Especially since it will fail silently and never retry. Talked to a technician and they said that the wipe will only work if the computer is not in use. MaaS360 portal said that it had wiped the computer successfully. Rebooted it, turned on the computer for the weekend, and no wipe. The wipe command sent and froze up the computer and then it crashed. We installed it on all our surface pro 3 and 4s and decided to do a test on one.

We use MaaS360 for all our mobile devices, and they offer a laptop management bundle. We used computrace for a long time with older laptops and then kept installing it on the surface tablets, until we read the fine print that said that it can't wipe devices with UEFI. Here is what we have used so far and abandoned. We need software to wipe mobile computers remotely if they are lost or stolen.

Wipe pc